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I'm a Service Designer currently working for the City of Toronto. We're making it easier to contact 311 and submit service requests. I love building prototypes as much as I love researching why people do things.

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Here's a look at my work.

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Service Design at the City of Toronto

Optimizing the 311 experience

UX Research at Shopify.

Enable researchers to find relevant information and maximize their research output.

MX PRESTO hifi wireframes - solo w backg

Metrolinx PRESTO app redesign.

Reimagining the PRESTO app to reflect Metrolinx's brand guidelines while streamlining its user flows.

Crave TV.

Wireframe concepts that aim to improve Crave's viewing experience by adding and adjusting new features.

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